Help
Help with ēvehit
Short answers to the questions people ask first. If yours is not here, email support@evehit.com or use Message Kamran inside ēvehit.
How do I sign in?
On the sign-in page, enter your email address and choose Email me a sign-in link, or choose Continue with Google. There is no ēvehit password. The emailed link works once and expires after 10 minutes.
How do I join a workspace?
If you were invited, open the invitation email and choose Accept invitation, using the email address it was sent to. An invitation expires after 14 days. If yours has expired, ask the person who invited you to send a new one.
How do I invite an advisor, and what can each role do?
The workspace Owner or an Access admin invites people by email in Settings → Members. Everyone you invite can see everything in the workspace. A workspace currently holds up to five people, including the Owner.
- Owner (one per workspace): everything in the workspace. Only the Owner can change the Profile and Career Record, connect Gmail, download the whole workspace, delete the workspace and transfer ownership.
- Access admin: invites people as Members, and manages Members' access.
- Member: uses the workspace's records and features.
How do I connect or disconnect Gmail?
The workspace Owner connects Gmail in Settings → Integrations, where it can also be disconnected. Disconnecting stops new logging. Conversations already logged stay in the workspace until it is deleted. To remove ēvehit's access completely, also remove it in your Google Account permissions.
The Google Calendar connection is currently switched off. The Google data guide explains what ēvehit reads and keeps.
How do I connect Claude?
Where it is available to your account, you can connect a supported app, such as Claude, to work with one workspace for you. Start in your AI app. In Claude, add ēvehit as a custom connector with the address https://app.evehit.com/api/mcp. ēvehit then asks you to choose the workspace and approve the access the app asks for: reading, making changes, or both.
You can see and revoke your connections at any time in Settings → Connected apps.
How many AI credits do I get?
During the beta, each workspace currently gets 25 credits per calendar month, counted in UTC. Unused credits do not carry over. When the allowance is used up, AI features pause until the next month. Settings → Mentat usage shows what is left.
How do I export my workspace?
The workspace Owner can download the whole workspace at any time, free of charge, in Settings → General → Workspace data. The file does not include uploaded document files, which you download individually from Documents. The page lists what else it leaves out.
If a workspace is too large to download there, write to support@evehit.com.
How do I delete a workspace or close my account?
The workspace Owner can delete the workspace in Settings → General, where that control is available, or ask us to do it. Deleting a workspace removes its content permanently, apart from the backup copies described in the privacy notice.
There is no button to close an account. To close yours, email hello@evehit.com or use Message Kamran. The privacy notice explains what we then delete and what we keep.
How do I withdraw from the contract?
If you are a consumer, you may withdraw within 14 days of accepting the Terms of Service, without giving a reason. Use Withdraw from contract in Settings → Account or at the foot of this page, or email hello@evehit.com. Send your message before the 14 days run out. The beta is free, so withdrawing costs you nothing.
How do I get help or send feedback?
Email support@evehit.com for help with the product. Inside ēvehit, use Message Kamran to send feedback or ask a question: on desktop, choose Send feedback in the sidebar; on a phone, open Settings → Feedback. We answer as quickly as we reasonably can, normally on Danish working days.
Report security issues to security@evehit.com. The security page explains how we protect your data.